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Privacy Policy for Chandler Concrete Consulting Pty Ltd trading as Concrete Insights.

Effective Date: 26-09-2023
1. Introduction

Concrete Insights (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, and protection of your personal information when you use our website and services. We are bound by the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By using our website and services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Personal Information: We may collect and store personal information that you provide to us, such as your name, email address, phone number, and company details when you:

  • Contact us through our website’s contact forms.
  • Subscribe to our newsletter or updates.
  • Participate in surveys or provide feedback.
  • Request information about our services.

2.2. Automatically Collected Information: When you visit our website, we may automatically collect information about your device and how you use our website. This may include your IP address, browser type, operating system, referring URLs, and browsing behaviour.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1. Communication: To respond to your enquiries, provide information about our services, and communicate with you.

3.2. Marketing: To send you newsletters, updates, and promotional materials related to our services, subject to your preferences and consent.

3.3. Analytics: To analyse website traffic and usage patterns to improve our website and services.

3.4. Compliance: To comply with legal and regulatory requirements.

4. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

4.1. Service Providers: We may engage third-party service providers to assist us in delivering our services. These providers may have access to your personal information, but only to the extent necessary to perform their functions.

4.2. Legal Compliance: We may disclose your personal information when required to comply with a legal obligation, court order, or government request.

5. Security of Your Information

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Privacy Choices

6.1. Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or contacting us directly.

6.2. Access and Correction: You have the right to access and correct your personal information held by us. If you wish to do so, please contact us using the contact information provided in Section 8.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us here.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

By using our website and services after such changes, you consent to the updated Privacy Policy.

10. Applicable Law

This Privacy Policy is governed by the laws of Australia. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Australia.